Privacy Policy

Last Modified: August 03, 2024

This Privacy Policy explains in detail how ASHK.IO ("we", "our", "us") collects, processes, and protects your personal information whenever you use our website or related services (the "Website" or "Services").

We encourage you to carefully read this Privacy Policy to understand how your data is handled. By accessing or using the Website or Services, you confirm that you have reviewed and accepted this Privacy Policy.

We may revise this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page, and we recommend checking it regularly. For questions or concerns, please contact us at info@ashk.io.

GDPR Compliance

If you are located in the European Union, your personal data is subject to the rights and protections set forth under the General Data Protection Regulation (GDPR). These include, but are not limited to:

  • The right to know how your data is being processed
  • The right to access and update your information
  • The right to request deletion ("right to be forgotten")
  • The right to limit processing
  • The right to data portability

We are committed to complying with GDPR standards when handling your personal information.

Definitions

For clarity, the following terms apply in this Privacy Policy:

Content: Information you provide when registering or using the Services, including personal data and conversations with AI companions.

Consent: Your clear, informed agreement for us to process your personal data.

Performance of Services: The necessary actions we take to provide the Website and Services.

Personal Data: Any information identifying you directly or indirectly (e.g., name, email, date of birth, photos, identifiers, IP address, location data, or other unique personal traits).

Platform: The Website, applications, and Services provided by ASHK.IO.

Processing: Any operation performed on your personal data, such as collection, storage, use, sharing, or deletion.

User/You: Any person or entity registered with or using the Services.

Visitor: A non-registered individual browsing the Website.

Purpose of Personal Data Processing

We collect and process personal information for purposes such as:

  • Delivering and improving our Services
  • Analyzing user behavior on the Website
  • Personalizing and optimizing your experience
  • Monitoring security and preventing misuse
  • Conducting performance and marketing analytics
  • Evaluating the effectiveness of advertising campaigns

We may use trusted third-party tools such as Meta Pixel, Google Analytics 4, TikTok Pixel, Snapchat Pixel, Reddit Pixel, Hotjar, and similar technologies for measurement, analytics, and marketing optimization.

Registration and Use of Services

After limited free usage, you will be required to register for an account. At this stage, we may collect personal details such as your name, date of birth, usage data, device/browser information, and account preferences.

Additionally, we may automatically collect technical information including your IP address, location, cookies, device type, and pages visited. This information is primarily processed in aggregate, unless otherwise required by law.

If you choose not to provide necessary personal data, we may be unable to deliver certain Services.

AI-Generated Content & Privacy

Our platform enables interaction with AI companions and the generation of AI-based content. These interactions are securely processed, encrypted, and stored. We take steps to ensure that user conversations and personal information remain confidential and are only used to enhance the user experience and improve our AI systems.

Data for AI Improvement

To improve our Services, anonymized or aggregated data may be analyzed. This ensures individual users cannot be identified, while allowing our AI to deliver more accurate, adaptive, and engaging interactions.

Data Security & Storage

We only keep personal data for as long as necessary to meet the purposes outlined here or to comply with legal requirements. We use industry-standard safeguards such as encryption, firewalls, access controls, and routine security assessments.

User Rights

You have the following rights regarding your data:

  • Access: Request a copy of the data we hold about you
  • Correction: Ask us to amend inaccurate or incomplete data
  • Deletion: Request the erasure of your data under certain conditions
  • Restriction: Ask us to temporarily stop processing your data
  • Objection: Object to processing if it affects your fundamental rights
  • Portability: Request your data in a machine-readable format for transfer
  • Withdraw Consent: Revoke any consent you previously provided

To exercise these rights, contact us at info@ashk.io. We will respond within one month unless the request is particularly complex.

Personal Data Collection

Visitors

When browsing anonymously, we may collect metadata such as:

  • Browser type and device OS
  • IP address and server details
  • Date and time of visit
  • Previous website visited
  • Duration and navigation behavior

This information is anonymized and used for technical, analytical, and statistical purposes only.

Registered Users

We may collect:

  • Information you provide during registration or communication
  • Data from interactions with AI companions
  • Technical data collected automatically (cookies, server logs, analytics)
  • Data from third-party services such as Google, Meta, or advertising partners

Marketing & Communications

We may send updates, offers, and service-related communications via digital channels.

Email Marketing: Managed through Klaviyo. By subscribing, you agree to receive newsletters, promotions, event invitations, and service updates.

You can unsubscribe at any time using the link provided in our emails or by contacting us at info@ashk.io.

We comply with relevant regulations such as GDPR and CAN-SPAM.

Cookies

ASHK.IO uses cookies to enhance performance and personalize your experience. These include:

  • Session Cookies: Temporary cookies that expire when your browser is closed
  • Persistent Cookies: Longer-lasting cookies that remain until their set expiry date

You may disable cookies in your browser settings, though this may affect site functionality.

Sharing Your Data

We may share information with:

  • Service providers assisting in delivering Services
  • Legal and regulatory bodies (when required)
  • Professional advisers (e.g., auditors, lawyers)
  • Potential business partners in the event of a merger, acquisition, or sale

All third parties are required to treat your personal data securely and in compliance with the law.

Data Retention

We retain data only as long as necessary for operational or legal reasons. Retention timeframes depend on the type of data and the purposes for which it was collected.

Complaints

You may file a complaint with the relevant data protection authority in your jurisdiction. However, we encourage you to contact us first at info@ashk.io, so we can attempt to resolve your concerns directly.

Changes to This Policy

We reserve the right to modify this Privacy Policy. Updates will be posted on this page, and continued use of the Services signifies your acceptance of the changes.

Contact Information

If you have any questions or would like to exercise your data rights, please contact us: